Hi Jinxy,

Thank you so much for using ShareCG.com site.

Could you please send an email to the art work's creator, by clicking "Send Email" blue botton next to his user's name?  You can state your issue and she/he will be able to assist you.

Good luck.  Please let us know whether you are successful in downloading that art work.

Thank you again.

Regards,

Team ShareCG